FAQ
FAQ – Frequently Asked Questions
How long does shipping take?
Our estimated delivery time is 7–12 business days.
You will receive a tracking number as soon as your order is shipped.
Do you offer free shipping?
Yes! We offer free shipping with no minimum order for a limited time.
What is your return policy?
We offer a 30-day money-back guarantee.
If you're not satisfied, simply contact us and we’ll help you with a return or refund.
Is the checkout process secure?
Absolutely.
All payments are SSL encrypted and processed through trusted providers like PayPal, Visa, Mastercard, Apple Pay, and Google Pay.
Is this product safe for pets?
Yes. Our grooming brush is designed to be gentle, safe, and comfortable for both dogs and cats, including pets with sensitive skin.
Will this brush hurt my pet?
No. The soft silicone bristles provide a pain-free grooming experience and help calm anxious pets.
Can I track my order?
Yes. Every order comes with a tracking number so you can monitor your shipment at any time.
What if I have a problem with my order?
Our support team is here to help.
Contact us at support@flexoryz.com
We usually reply within 24 hours.
Do you ship internationally?
Yes, we ship to most countries worldwide.
Why should I choose Flexoryz?
✔ Secure checkout
✔ 30-day money-back guarantee
✔ Free shipping
✔ Friendly customer support
✔ Trusted by thousands of customers