Polityka wysyłki

🚚 Shipping Information

At Flexoryz, we’re proud to offer our customers FREE worldwide shipping on all orders — no minimum purchase required!

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🕒 Order Processing Time

Please allow 1–3 business days for your order to be processed and dispatched.
An order is considered dispatched once it has been handed over to our shipping carrier and is in transit to your address.

During peak seasons or holidays, processing may take up to 7 business days due to high order volumes.

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🌍 Estimated Shipping Times

Please note: Shipping carriers may experience delays during peak periods or holidays. Additionally, international shipments may be subject to customs inspections that can extend delivery times.

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📦 Order Changes & Accurate Shipping Details

Please ensure your shipping address and contact details are accurate when placing your order.
Incomplete or incorrect information may cause delays or cancellations.

If an address issue is detected, our support team will contact you within 3 business days to confirm your details. If we don’t receive a response, your order may be cancelled automatically.

If you notice a mistake, please contact us within 24 hours of placing your order at support@flexoryz.com.
We’ll do our best to update your details, but changes after this time cannot be guaranteed.

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🚨 Delayed Deliveries

We understand how important it is to receive your order promptly, and we do everything possible to ensure quick delivery.
However, delays can occur due to factors beyond our control, such as:

• Courier transit issues

• Severe weather conditions

• Customs inspections

• Product availability or payment verification

While Flexoryz cannot guarantee exact delivery dates, we’ll always keep you informed and assist in tracking your order if delays occur.

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📭 Lost or Stolen Packages

Once a package has been transferred to the shipping carrier, it is beyond our direct control.
If your package appears lost or stolen, please reach out to us at support@flexoryz.com immediately.

We’ll contact the courier on your behalf to investigate and support you through their claims process.
Please note that Flexoryz is not responsible for packages lost or stolen in transit, as these situations fall outside our refund policy.
Depending on the outcome, we may offer a replacement at our discretion.

If necessary, you may also be advised to file a police report to document the loss.

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🔄 Shipping Policy Updates

Flexoryz reserves the right to modify or update this Shipping Policy at any time without prior notice.
By placing an order through our store, you agree to the terms outlined in the most recent version of this policy.

We encourage you to review this page periodically for updates.
For any questions or concerns, please contact us at support@flexoryz.com.